Visit Luxor Tours maintains strict anti-spam policy for all communications. We send only essential tour booking confirmations and itinerary details. Every message includes accurate company identification and contact information. Our policy ensures customers receive only necessary tour-related communications. We comply with all international anti-spam laws and regulations. Customer communication protection is our top priority.
Booking confirmation emails sent immediately after payment. Detailed tour itineraries delivered 48 hours before departure. Departure reminders issued 24 hours prior to tour start. Post-tour feedback requests sent within 5 days. Schedule change notifications for weather or site closures. Emergency contact messages for critical tour updates only.
No purchased email lists used for any communications. No misleading subject lines or sender information. No automated email harvesting from websites. No sharing customer contact details with third parties. No bulk messaging to non-customers. No deceptive email practices of any kind.
All spam reports investigated within 24 hours maximum. Legitimate complaints receive immediate resolution. Investigation results communicated to reporter. All complaints documented in compliance records. False reports reviewed with customer notification. Resolution provided within 48 hours always.
All emails sent with full domain authentication. Secure servers prevent unauthorized email access. Industry-standard encryption for message transmission. Regular security audits of email systems. Monitored IP addresses with clean reputation. Daily spam filter maintenance and testing.
Maximum one email per day per customer. Only essential tour information included. No promotional content in booking emails. Frequency controlled below industry spam thresholds. Tour-related messages only during active bookings. Communication stops after tour completion.
Monthly review of all email sending practices. Quarterly third-party compliance audits conducted. Daily monitoring of complaint and bounce rates. Annual staff training on anti-spam regulations. Continuous improvement of email delivery systems. Full records maintained for legal compliance.
For spam complaints or anti-spam policy questions, please contact us at:
Email: info@visitluxortours.com
Phone: +919944106960
Address: 5/32 P4, W Main St, Mettu Theru, Thanjavur, Tamil Nadu 613009